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4/18/2012 3:18 AM
 

Hi Kevin, 

Thank you for your offer, yes we are running 4.93

Can you guarante that v4.98, will be a fully working version of this Smith Cart?

If not then I think its better to look at the issue 4.93 is having please see below:

Have got a little further in getting to the root of this problem. It appears that there is a bug in the way the data is imported from the Excel file. Currently the import process leaves out important parts of the data needed for a product.

- A working product (manually created) has an entry in the DropDownImageOption and IconImageOption columns in the Smith_ProductVariant table, even is that entry is null the system inserts 'NoCustomImageOptions' into these columns

- Currently in the Smith_ProductVariant table the SKU column is not imported, I have tried this with an sku made purely from text to avoid problems with numbers being converted and it still does not import.

If you try and manually add an sku to each variant to test if that will turn it into a working product you get the following error when clicking the edit button next to the variant:

A critical error has occurred.
'rblDDImageOptions' has a SelectedValue which is invalid because it does not exist in the list of items. Parameter name: value'

this is very similar to the error found in this thread:
http://www.smith-consulting.com/Forums/forumid/1/postid/12306/scope/posts.aspx

however applying the hotfix found here does not solve this problem

 
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4/18/2012 5:11 PM
 
Hi Rich,

Thank you for this helpful info. I will send this into our programmers and will postback soon with an update.

Regards,
 
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4/19/2012 5:29 PM
 
Hi Richard,
We have a hotfix ready for you that fixes this issue. I will email you a new dll with the hotfix.

Thanks for the detailed feedback on the product import it helped pinpoint the issue.


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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4/12/2014 5:35 AM
 
Hi

I am using Smith-Cart 6.0.0 and I am still getting the same error, where do I get the hotfix?

Please help.
Steve
 
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4/14/2014 6:12 PM
 
Hi Steve,

Just to confirm may I ask if you would attach a screen shot of the error in your Dnn Event viewer?

This error occurs when trying to enter the product setup for products you imported, correct?

Also, may I ask if you have tried importing our product off our sample spreadsheet to test?

Here is a link to our latest sample spreadsheet:

http://www.smith-consulting.com/Portals/0/ImportSamples/Product%20Import%20Spreadsheets/SmithCart5.52-ProductImport.xls

Please let me know if you have any questions.

Thank you.
 
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HomeHome Product Discus... Product Discus...SmithCartSmithCartError: A critical error has occurred. Object reference not set to an instance of an object.Error: A critical error has occurred. Object reference not set to an instance of an object.