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8/14/2011 8:37 PM
 
Thomas Sweterlitsch
No Ranking

Joined: 3/15/2011
Posts: 3

I am using Registration pro 4.10.0 on DNN 5.06.03(45) 

 
when I try to complete a purchase, either manual or thru paypal I get
 
A critical error has occurred.
Object reference not set to an instance of an object.
 
The payment has been made to paypal
 
Thank you
Tom
 
 
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8/14/2011 10:05 PM
 
Dave Smith
1st Level Poster

Joined: 7/28/2009
Posts: 1452
Do you have all the module settings filled out. Did you check the box for "Credit Card" under payment methods?
At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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8/15/2011 4:58 AM
 
Thomas Sweterlitsch
No Ranking

Joined: 3/15/2011
Posts: 3

I checked all the settings. Still throws an error. Did play with changing The settings. Out of 10 or more tries it did work once. All the rest trew the error

Thanks

Tom
 
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8/18/2011 10:44 PM
 
Thomas Sweterlitsch
No Ranking

Joined: 3/15/2011
Posts: 3
This is very disappointing! I give you my money, install your module, it does not work, I request support, I am ignored. At least our site is still under development and not in production. If we were in production we would be out of business. I am deleting your module. You have my money but not my respect!
Tom
 
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8/18/2011 11:21 PM
 
No Ranking

Joined: 1/1/0001
Posts: 0

Hi Tom,

I appologize for not getting back to you sooner as for some reason your post did not show until this evening, please email me at kevin@smith-consulting.com and we will send you a copy of the latest version.

We offer free support through our forums which are monitored Monday through Friday, 9am to 6pm PST. You should receive a reply within 1-2 business days (our goal is 1 business day). If you have an urgent need for support, you would like priority phone or email support, or would like to have one of our techs login to your site and troubleshoot an issue we offer priority support packages here http://www.smith-consulting.com/forum... to help resolve the issue on your site.

Thanks,
 
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