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5/17/2012 10:40 AM
 

I'm using SP Reg Pro for donations.  My donations are processing just fine going over to paypal with the correct amounts.  However, when I look at the my payments module, it shows the transaction but the amount is always zero, despite the user setting their own amounts.  Have I not done something correctly?

I'm using version 4.40 according to the extensions module.

 
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5/22/2012 11:18 AM
 

Kevin, (anyone)...

Any ideas on this? 

 
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5/22/2012 11:35 AM
 
Hi Doug,

Which payment gateway are you using?

Are you processing recurring billing transactions?

Thanks,
 
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5/22/2012 12:38 PM
 

We are using paypal as the payment gateway.  And we have two basic products a product for a one time donation, and a product for a reoccuring donation.  We have only used (to date) the one time donation product.

 
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5/22/2012 4:54 PM
 

Hi Doug,

I believe this issue has been addressed in the release of RegPro v.4.41 which can be downloaded from the RegPro Downloads page here: https://www.smith-consulting.com/Supp...

If you do not have access to the page, please send your UserID and Purchase Order ID with a link to this post to support@smith-consulting.com and we will give you access.

Thanks,

 
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5/23/2012 11:23 AM
 

Hi Kevin,

I sent support@smith-consulting.com an email containing my user id and invoice number.

 
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5/23/2012 2:51 PM
 
Thanks our support staff will grant you access shortly.
 
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