RazorCart uses the pre-configured region list in DNN to keep the country/region synced correctly with users, I see that they forgot to add some values there for Hong Kong, these value are stored in the DNN table “dbo.Lists”
SELECT * FROM [Lists] WHERE [ListName] = 'Country' AND [Text] = 'Hong Kong'
SELECT * FROM [Lists] WHERE [ListName] = 'Region' AND [ParentID] = (
SELECT [EntryID] FROM [Lists] WHERE [ListName] = 'Country' AND [Text] = 'Hong Kong'
)
I would suggest adding new regions for Hong Kong manually through the SQL console:
INSERT INTO [Lists]
([ListName],[Value],[Text],[ParentID],[Level],[SortOrder],[DefinitionID],[Description],[PortalID],[SystemList],[CreatedByUserID],[CreatedOnDate])
VALUES
('Region', 'ID', 'Islands', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'KTD', 'Kwai Tsing', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'ND', 'North District', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'SKD', 'Sai Kung', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'STD', 'Sha Tin', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'TPD', 'Tai Po', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'TWD', 'Tsuen Wan', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'TMD', 'Tuen Mun', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'YLD', 'Yuen Long', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'KCD', 'Kowloon City', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'KOD', 'Kwun Tong', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'SSPD', 'Sham Shui Po', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'WTSD', 'Wong Tai Sin', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'YSMD', 'Yau Tsim Mong', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'CWD', 'Central and Western', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'ED', 'Eastern District', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'SD', 'Southern District', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE()),
('Region', 'WCD', 'Wan Chai', 89, 0, 0, -1, NULL, -1, 1, -1, GETDATE())
** 89 is the EntryID for Hong Kong. And do not forget to clear the cache after inserting the new data