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11/28/2017 5:07 PM
 
Hello,

We would like to create a custom field to allow shoppers to enter text for a gift card message for each product. We've tried adding a Product Field Template under Inventory > Template Fields but it does not display in the Product Details page. We've also tried adding a custom field for a specific product under Products > Custom Fields but it does not appear for the specific product. 

The knowledge base has no information on these features.

Can you explain how to use these two features and how to get them to appear in the store?
 
Thanks
 
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11/29/2017 12:45 PM
 
Hi,
You can create a product level variant should do the trick. Select the display type of textbox or multi line textbox. Here is a kb article on variants http://helpdesk.smith-consulting.com/...t-variants.aspx
 
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11/29/2017 3:11 PM
 
Creating a new variant did the trick. Thanks for the suggestion.

Would be nice to be able to add the same variant to all products at once. =-)

 
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11/29/2017 3:25 PM
 
Ya we don't have that one but we do have a product clone feature that will speed up creating new products that are similar. Here's a kb article on the product clone feature http://helpdesk.smith-consulting.com/...duct-clone.aspx
 
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