Why are some questions here answered promptly, and others ignore

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Why are some questions here answered promptly, and others ignored?

5/14/2011 5:49 AM

Dennis Walsh

Joined: 9/23/2010

Posts: 13

Why are some questions here answered promptly, and others ignored? Modified By Dave Smith on 5/14/2011 9:57:57 AM

I was told that the best channel prompt customer support was found in using this forum. I posted a simple question 4 days ago and it sits completely ignored. Can you please explain the reason for this? And more important, could someone please answer my previous support question?

5/15/2011 9:19 PM

Dave Smith

Joined: 7/28/2009

Posts: 1452

Re: Why are some questions here answered promptly, and others ignored? Modified By Dave Smith on 5/15/2011 9:19:55 PM

Answer posted here:

http://www.smith-consulting.com/Forum...

At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce

5/18/2011 2:33 PM

Greg Baughman

Joined: 5/28/2010

Posts: 471

Re: Why are some questions here answered promptly, and others ignored?

Well, I answer questions that I know the answer to when I have time to answer them.

Since I'm not an employee of Smith Consulting, however I do help with some development, I log on when I have time. This is our busy season, and we broke $100K in sales on our website last month, and I'm hoping for $150K this month.