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10/31/2012 6:27 AM
 
This post is in reference to a post a made a few weeks back, with the same issue:
http://www.smith-consulting.com/Forum...

So, it's happened again. For whatever reason last night - all on it's own - my website decides to show random product images on select buynow stores.

I tried comparing settings between a buynow that is showing products correctly, and one that is not. They are exactly the same.

I checked the event viewer, no log in's, no events at all after 5 PM when I checked out yesterday. I come in this morning, and chaos abounds. The funny thing is, the first time this happened, I was on SmithCart v4.92. I am now on 5.20.

What could cause an error like this to occur? I am at a loss here. I imagine that the products are assigned an image from a database file. Is my database getting corrupted? Is it a hosting problem?
 
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10/31/2012 6:45 AM
 
It can't be localized to the buynow module or ProductDetails module, as both are showing random images.

I'm totally at a loss here. But of course, as last time, the HOVER image is still the correct image.

How does that happen? How does this error only affect select "sections" of my store?
 
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10/31/2012 6:53 AM
 
After further analysis, I have found that products with multiple images are not correctly displaying their image in the buynow listing and on their Product Detail Page.

Products with just a single main image are displaying the correct image on the buynow listing, but not on the Product Details Page.
 
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10/31/2012 8:49 AM
 
Update:

First of all. I'd like to thank the awesome team at Smith Cart for working with me through the various issues that have been developing on my site over the past few weeks.

It was brought to my attention by my hosting provider that they are successfully running multiple instances of smith cart with no hitches, at the issue may reside in how I'm implementing the cart.

Yesterday, I updated my Smith Cart package to the latest version that fixed my sale prices bug. Immediately following that, I edited the code within the buynow modules and minicart modules in order for them to display on my page how I wanted. This included moving the "category description" div up in the ascx file to display above the sort,search,records portion of the buynow module. I also added extra div's into the mini cart module, and changed one value in the .resx file from "Total Price:" to "Total:". I had also removed a few options from the "-sort-" menu, as I did not need them.

I know that what seemed like subtle changes to me, can have big implications on the cart as a whole. Maybe these changes caused the error, maybe they didn't.

We have pulled from a backup previous to the random images, as a running fix t get us back online. I will be immediately re-installing the latest version of SmithCart I have, and I will instead this time try to fix my page skin around how the modules already display.

I would love to hear your thoughts on editing the core .ascx files within the Smith Cart module, even if it's just to change the layout or words ever so slightly. If this is a big no no, I will stop the practice, and make due with what I have. It will be more than enough.

Thanks again,
Alex
 
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