HomeHome Product Discus... Product Discus...SmithCartSmithCartToggling between Variants breaks Product DetailsToggling between Variants breaks Product Details
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10/30/2012 7:07 AM
 
I have run into an issue with SmithCart's newest update relating to the changing of Variants of a product and it hiding the reviews and the star rating.
 
This is SmithCart v5.20 on DNN 6.2.3
No errors show up on the DNN Event Viewer
The Show Share Bar option is disabled.

To sum it up. Whenever I toggle between variants of a product, the stars reset to 0 and the reviews disappear. Below is an example of a Pet Bed. By default when you click on it's icon on the catalog page brings you to its Product Detail page.

Here you can see it has the variants default to Color: Sage and Size: Small. There are 3 different colors and 3 different sizes. As you can also see it has an average rating of 4 out of 5 stars and on the bottom, you can see, a total of 4 reviews.


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The Problem: If a customer decides that they want to buy a different size or color, the star rating resets to 0 and the reviews do not show up (but it still says that there are 4 reviews for this product). See below and arrows (Size changed to large and reviews missing). Also the box that holds the reviews stretches past the boundaries of my page even though I set it to a width of 700px wide.

 


I had this issue back on SmithCart 5.14 - 5.17 

Anyway this can be resolved? Does anyone else have this issue?
 
New Post
10/30/2012 2:47 PM
 
Hi,
We have fixed this issue and will be releasing a hotfix for cart v5.20 in a couple of hours. The hotfix will be available on the cart and trial downloads page. Thanks for reporting the issue!


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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