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Joined: 9/18/2012
Posts: 3
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Hi!
It's my understanding that the product description tabs should appear on product detail pages. I've gone into the Product Details module settings and made sure "Hide Tabs" is unchecked (found under "Tab Setup"). There's got to be something I'm missing, I know I've gotten them to appear before...
I'm running v4.99 if that helps.
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Joined: 3/11/2010
Posts: 1979
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Hi Jessica, In the product setup screen did you enter the tab name and descriptions for your products?
Scott Kelly
Project Manager
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Joined: 9/18/2012
Posts: 3
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Hi Scott! Thanks for the response.
Yes, both are set.
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Joined: 1/1/0001
Posts: 0
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Hi Jessica,
Which version of DNN are you currently running?
Is this a new install of the Cart or did this issue just start occurring recently?
Thanks
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Joined: 9/18/2012
Posts: 3
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Hi Kevin,
It's a new install and, as stated in my original post, I'm running version 4.99.
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Joined: 1/1/0001
Posts: 0
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Hi Jessica,
I just tried to re-produce this issue on my test portal and was unable to recreate the behavior you reported, however I may not have the exact same configuration as you. I would like to have you login to one of our public test portals and configure the cart the way you have your cart configured and try to replicate the issue. This will determine if the issue you are reporting is with the latest version of the cart or an issue with your specific dnn portal/cart install.
Please send an email with a link to this post to kevin@smith-consulting.com and I will provide you with credentials to login.
Thanks,
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