Email Confirmation Failed - SmithCart

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	{{cartItem.ProductName}} SKU: {{cartItem.ProductSku}}	{{cartItem.Quantity \| number : 2}} x {{cartItem.UnitCost \| currency : '$' : 2}}	{{cartItem.UnitCost * cartItem.Quantity \| currency : '$' : 2}}
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Subtotal	{{minicart.cartTotals.SubTotal \| currency : '$' : 2}}

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Image	Item	Qty	Total
	{{cartItem.ProductName}} SKU: {{cartItem.ProductSku}}	{{cartItem.Quantity \| number : 2}} x {{cartItem.UnitCost \| currency : '$' : 2}}	{{cartItem.UnitCost * cartItem.Quantity \| currency : '$' : 2}}
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Status	Order No.	Order Date	Ship To	Order Total	Pay Total	Balance
Bill Me Later Open Ready To Ship Shipped Picked Up Cancelled Incomplete On Hold Back Ordered Returned {{order.Status}}	{{order.OrderID}}	{{order.OrderDate \| date : 'M/d/yyyy'}}	{{order.ShipFirstName}} {{order.ShipLastName}}, {{order.ShipAddress1}} {{order.ShipAddress2}}, {{order.ShipCity}}, {{order.ShipState}} {{order.ShipZipcode}}	{{order.GrandTotal \| currency : '$' : 2}}	{{order.PayTotal \| currency : '$' : 2}}	{{order.GrandTotal - order.PayTotal \| currency : '$' : 2}}

Status

Order No.

Order Date

Ship To

Order Total

Pay Total

Balance

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{{order.ShipFirstName}} {{order.ShipLastName}}, {{order.ShipAddress1}} {{order.ShipAddress2}}, {{order.ShipCity}}, {{order.ShipState}} {{order.ShipZipcode}}

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Email Confirmation Failed

10/24/2011 6:12 AM

roy turner

Joined: 10/19/2011

Posts: 2

Email Confirmation Failed

Running dnn 5.04 with Smith cart version 4.49

Merchant - e solutions

Email is not sending after orders or from any option in manage orders page (send ship email - send order email)

Tested using stock email templates including User Email Template, Admin Email Template & Ship Email Template

Verified that email on portal is working correctly and bith through dnn and other 3rd party apps

Any suggestions?

10/24/2011 4:20 PM

Joined: 1/1/0001

Posts: 0

Re: Email Confirmation Failed Modified By on 10/24/2011 4:21:22 PM

Hi Roy,

I am unable to test the issue described above running the same DNN and Cart version as you. Can you login to our test site http://www7.smith-consulting.com/ and try to replicate the error. This will determine if the issue is with the latest version of the cart or an issue with your specific dnn portal/cart install. Email me at kevin@smith-consulting.com for login credentials.

In the past we have seen many issues with the early versions of DNN 5 which you are running on your site and has also been documented with multiple bugs and issues. What I would recommend doing is an upgrade to DNN 5.63 which is much more stable.

Thanks,