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10/11/2011 8:31 AM
 
Dennis Taylor
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Joined: 7/7/2010
Posts: 29

The Email Templates doesn't seem to be working.

SEND ORDER EMAIL - Email information comes through but does not show Order ID or Order Date. The token are shown instead.

  Order ID: [ORDERNUMBER]

  Order Date: [ORDERTIME]

SEND SHIP EMAIL - sends email, but no tracking information sent out.
 
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10/12/2011 2:56 AM
 
No Ranking

Joined: 1/1/0001
Posts: 0
Hello,

I think in the version of the Cart you are running, the Ship To email was using the "EmailShipTemplate.htm" email template file in the DesktopModules\Smith.BuyNow folder. As a test try modifying the "EmailShipTemplate.htm" and re-sending the Ship To confirmation email to confirm its being used.

Thanks,
 
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