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Joined: 2/22/2010
Posts: 276
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We are trying to do shipping based on wieght. When you add products and go to checkout, the shipping gets calculated correctly in the dropdown, but does not go into the total when you go to checkout. You can see this issue by going to chuckswoodbarn.com. You have to go through the checkout process until you are almost ready to go to paypal, then back out and add something different into your cart and checkout again.
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Joined: 7/28/2009
Posts: 1452
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What version of the cart are you running?
At your service,
Dave Smith
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Joined: 2/22/2010
Posts: 276
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Joined: 7/28/2009
Posts: 1452
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I am not able to replicate this on my test system but we are running the latest version of the cart v3.05. Please login to our test site using the following credentials and try to replicate the issue so we can verify if it’s the 2. 96 build that has the b. If you cannot replicate the bug on the test site then you can upgrade to the latest cart version and you should be good to go:
Here is the link to our demo site:
http://www9.smith-consulting.com/
if you need a userid to the test site please email support@smithcart.com
At your service,
Dave Smith
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Joined: 2/22/2010
Posts: 276
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I can't replicate it on your test site because you have free shipping set up.
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Joined: 3/11/2010
Posts: 1979
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Feel free to change the settings on the test site to match your settings so you can replicate the issue.
-Scott
Scott Kelly
Project Manager
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Joined: 2/22/2010
Posts: 276
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The login you sent me doesn't work for that site any more.
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Joined: 7/28/2009
Posts: 1452
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Please send an email to support@smithcart.com and we will send you the updated login credentials.
At your service,
Dave Smith
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Joined: 2/22/2010
Posts: 276
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Here is what I did. I set the shipping to custom by weight. I add one product and go to check out. Fill out the form at the bottom and click the drop down that does the post back to calculate shipping. Then click continue shopping. I added another product with weight so the shipping should increase. It doesn't. Please let me know if you need help with this.
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Joined: 3/11/2010
Posts: 1979
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Can you post a link to the product you setup on the www9 test portal so I can take a look.
-Scott
Scott Kelly
Project Manager
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Joined: 2/22/2010
Posts: 276
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Its the very first two products that come up when you go to the home page. They both have weights.
http://www9.smith-consulting.com/Home/tabid/38/ctl/ProductDetails/mid/460/ProductID/764/Default.aspx
http://www9.smith-consulting.com/Home/tabid/38/ctl/ProductDetails/mid/460/ProductID/770/Default.aspx
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Joined: 3/11/2010
Posts: 1979
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You have the product weights configured as follows:
- PT14B-4 12V12AH 6LX2.75WX5.75H = 9.20 ounces
- PTZ14S 12V AGM 6"LX3.35WX4.375 = 8.60 ounces
And in the shipping by weight setup screen you defined the weight range of 9 to 48 ounces = $3.50 so when both products are added to the cart it equals 17.8 ounces which still equals $3.50. I cleared my cart and tested again by adding qty of 1 for product 1 and go to the cart shipping is $3.50 I clicked continue shopping and added qty 10 of product 2 and on the cart page it now shows shipping cost of $4.00. Looks like its working correctly what am i missing?
-Scott
Scott Kelly
Project Manager
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Joined: 2/22/2010
Posts: 276
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OK sorry, I misread the weights. However, I went in and changed the weight of the first product, the blue card looking thing to 8. If you fill out the shipping on the cart page and update, it goes to three dollars. If you then click continue shopping, add the second product, and come back that dropdown says 3.50. If you look above though, it still says 3.00. If you fill out your info and click checkout and go through the process, at the end, it says 3.00 for shipping still instead of 3.50. I think this stems from the shipping getting updated by that post back from the dropdown. If it is already set once, your validation reads it as set. However, you can add more products and it doesn't reflect the new shipping process. Let me know if you need further explanation.
On another note, any progress on the authorize.net paypal checkout issue? I can't seem to get a reply back on my other forum post on that.
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Joined: 7/28/2009
Posts: 1452
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We have fixed the issue of the shipping charge not updating as described in this thread and the update is availible in cart v3.06 on the downloads page now.
At your service,
Dave Smith
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Joined: 2/22/2010
Posts: 276
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I removed everything and did a fresh install and now when I search I get
A critical error has occurred.
Object reference not set to an instance of an object.
Here is what is in my dnn log viewer
AssemblyVersion: 5.3.1
PortalID: 0
PortalName: Chuck's Woodbarn
UserID: 1
UserName: hostadmin
ActiveTabID: 68
ActiveTabName: Shopping Cart
RawURL: /ShoppingCart/tabid/68/categoryid/7/Wine Carrier/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://chuckswoodbarn.com/ShoppingCart/tabid/68/categoryid/7/Wine%20Carrier/Default.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.127 Safari/533.4
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: bde8d2fd-a987-40cc-b5e5-d5cde53cc8fb
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Smith.DNN.Modules.BuyNow.ProductsList.btnSearch_Click
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at Smith.DNN.Modules.BuyNow.ProductsList.btnSearch_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: INTELLIWEB01
It isn't happening on your test site, but I can verify that this is a clean install. Any ideas?
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