HomeHome Product Discus... Product Discus...SmithCartSmithCartAdd to Cart requires 2 submissions + Cart doesn't empty after exiting storeAdd to Cart requires 2 submissions + Cart doesn't empty after exiting store
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3/9/2014 11:15 AM
 
Lisa Hunt
No Ranking


Joined: 1/30/2013
Posts: 3
Hello! I'm running DNN 7.02 and SmithCart 6.0 (just upgraded from SmithCart 5.45)

1) Product has one variant (text box) which is required. Customer selects the product - Add Options. The required text is entered, and Add to Cart is submitted, the page refreshes, the image changes size (to very small), but the product is not yet added to the cart. Details are still in the variant but a second Add to Cart submission is now required for the product to be successfully in the cart.
DNN Profile settings
We Use session, cookies and DNN profile...
Persistent Cart Behavior is set to Never.
Cookie timeout = 0

2) We have 2 instances of Smith Cart running on our site - essentially running 2 store, processing thru 2 different authorize.net accounts. Prior to the upgrade, when you left one store and entered the other, the cart was emptied. Since we use 2 different accounts, this was important for transactions to process to the correct account. Leaving the site doesn't empty the cart. Cart is emptied now only when the browser is closed.

Thank you for the help!
Lisa
 
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3/10/2014 5:43 PM
 
No Ranking

Joined: 1/1/0001
Posts: 0
Hi Lisa,

Thank you for reporting these issues.

I have been successful in replicating the behavior you are reporting.

I have logged the first item to our Bug Tracker as BugId: 379 and the second item as BugId: 380 to be resolved as soon as possible.

You may have any issue prioritized in our programming queue at any time by submitting a quote request at the following link. All requests are welcomed.

http://www.smith-consulting.com/servi...

Please note: we will resolve this issue as soon possible and prioritizing the issue may only be necessary if you need immediate attention drawn to the issue.

Please let me now if you have any questions or concerns. We appreciate your business very much. Thank you.
 
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5/28/2014 2:41 PM
 
No Ranking

Joined: 1/1/0001
Posts: 0
Hi Lisa,

Just wanted to full up with you inform you that we have resolved BugId: 380. The issue that caused the user to click the add to cart button twice if you had configured a text box variant.

Hope all is going well.

Please let me know if you have any questions.

Thank you,
Charles Doner
 
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HomeHome Product Discus... Product Discus...SmithCartSmithCartAdd to Cart requires 2 submissions + Cart doesn't empty after exiting storeAdd to Cart requires 2 submissions + Cart doesn't empty after exiting store




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