HomeHome Product Discus... Product Discus...SmithCartSmithCartExisting users unable to login on the shopping cart confirmation pageExisting users unable to login on the shopping cart confirmation page
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4/28/2010 12:29 PM
 

When I check the shopping cart option Confirmation Page -> Configuration Require Login, existing users are unable to login during checkout. A message is displayed “User name exists, please select a different user name.

It appears that the Require Login option us usable for creating new accounts, not for logging-in on pre-existing accounts. This is confusing to the user. Since this is a prompt for login it should allow existing users to logon to the site.

 
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4/28/2010 8:45 PM
 

Please try using the new signin page option. In the cart admin settings under the general cart configuration section there is a checkbox called "Show Login Page", check this box and the user will be prompted to login or checkout anonymously at the beginning of the checkout. The login on the confirmation page was replaced by the more user friendly sign in page option. Try using the sign in page it shold work nicely for you.


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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6/3/2010 7:36 AM
 

Thanks, I tried using the “Show Login Screen” under General Cart Configuration as described in your post. I can see the “Sign In to Your Account” box. When I try to login using an existing DNN account, it doesn’t work. The same account works fine when I use the native DNN login.

 
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HomeHome Product Discus... Product Discus...SmithCartSmithCartExisting users unable to login on the shopping cart confirmation pageExisting users unable to login on the shopping cart confirmation page