|
Licensing and Upgrades
Licensing:
Our software modules are licensed per domain name and one license allows you to run the module on one live domain name and one test domain name. The license logic validates the primary domain name in the url giving you the ability to setup and run the module on multiple sub domains and child portals for your domain name. For example, if your live domain name is mywebsite.com then you are able to use the module on the following domain Urls using a single license:
-
www.mywebsite.com
-
mywebsite.com
-
test.mywebsite.com
-
dev.mywebsite.com
-
mywebsite.com/childportal1
-
mywebsite.com/childportal2
-
mywebsite.com/childportal3
-
etc, etc.
This will allow you to use the same license file for your test domain and your live domain. After you purchase a license the next step is to request your license key here. The license request form has the following two domain name fields:
-
Live Domain - Your live (production) domain you will be running the store on (i.e. MyWebsite.com)
-
Test Domain - Your test domain needs to have a sub domain like one of the following:
-
test.somedomain.com
-
dev.somedomain.com
Exchanging Licenses: Please take the time to choose your licensed domain names carefully before submitting your license request. If you need to change your license to another domain name, you need to contact our customer support and request a license key reissue. We will process your request and send you a new license key to be used with your new domain name. One support credit will be charged for a license key reissue. Please note that you must remove the software from the old site before installing it at the new location.
Upgrade Policy:
All software licenses include 3 months of free upgrades from date of purchase. After 3 months, Smith Consulting offers the following options to get the latest software releases:
-
Smith Cart Maintenance Plan - Click here to view
-
50% discount within 6 months of purchase date - Email support@smith-consulting.com with your purchase receipt to receive a 50% off coupon.
The Maintenance Plan is the most economical choice for companies who wish to provide their online store with all of the advantages that the latest features released. This plan provides unlimited access to the downloads page throughout the year to ensure you always have the latest version of the software available when you need it.
As we continually update our products adding new features and security enhancements constantly, it is recommended that all customers try to stay fairly current on their versions. Issues that have already been resolved in current builds and cannot be easily patched in older versions may require an upgrade to the latest build. Our support department cannot provide custom bug fixes for obsolete builds or customized deployments. Our Maintenance Plan provides access to the latest releases.
|